Business Background

The customer purchased a batch of dust collector equipment from the factory in Xinxiang, Henan and shipped it to Kuala Lumpur, Malaysia, and contacted Yunjing through Internet search. The person in charge of our company's Southeast Asia transportation product group communicated with the customer and learned through simple communication that the size of this batch of equipment: 10 meters long, 4 meters wide, 4 meters high, large in size, and very large in number. is a difficult problem. To this end, our staff formulates corresponding logistics and transportation plans for customers, so as to reach cooperation intentions.
 
Business Process

After our company's early communication, we have developed two sets of solutions for customers:

1. Bulk carrier transportation: Bulk carriers are more suitable for oversized, large quantities of goods that cannot be loaded in containers, and the price of bulk carriers is slightly cheaper, but the safety of the goods is slightly lower, and the bulk carrier shipping schedule and unstable time;
2. Frame box transportation: The dimensions of all the goods of the customer are added together. Three frame boxes plus 1-2 40HQ can be fully loaded. The transportation cost of this solution is relatively high, which slightly exceeds the customer's budget.

After careful consideration, the customer finally chooses the form of frame box transportation. The fan in the customer's goods is an awl type, which is placed on the top of the frame box without a focus, which is prone to problems during transportation due to wind and waves at sea. In order to avoid customer losses, we also welded and fixed the focus for the customer to ensure the safety of transportation. It took a few days for the staff of the Shipping Whale Logistics to complete the work of picking up the goods, strengthening, packing, and collecting the port, and finally declared the customs and released it smoothly.

Experience Summary

1. Preparation for oversized shipping before shipment
(1) Whether the ship is capable of carrying heavy cargo, whether the heavy lifting load and lashing and reinforcement equipment are available
(2) Learn in detail the relevant information about the bulky goods being transported, such as the number of pieces, the weight of a single piece, the size, the shape of the goods, the packaging form and its firmness, and shipping requirements.
2. According to the situation of the goods, select the appropriate space, and at the same time, according to the situation of the goods arriving at the port, do a good job of cleaning, repainting, waxing and other work for the heavy goods.
3. For the packing problem, we must provide the customer with a good solution in time and apply for the free packing period in advance. The packing must be completed within the free packing period, so as to avoid the high packing fee for the frame box.

Client Feedback

"The logistics service of Shipping Whale International Logistics Southeast Asia transportation product group is very professional and responsible, which makes me very relieved. Because I work in Malaysia all the year round, I don't know much about the domestic transportation links. However, the relevant person in charge of Shipping Whale Logistics has been actively communicating with me and giving real-time feedback on relevant progress. There were no related problems in the whole process, and the budget plan I proposed was strictly implemented. This cooperation with Shipping Whale Logistics has opened a new door for me, and I have more confidence in the future."