Business Background
The customer is a construction machinery and equipment manufacturing company in Rizhao, Shandong, which needs to export a set of horizontal directional drilling rig to Dubai in the near future. This equipment is a large mechanical equipment. At the same time, it is stipulated in the trade terms that the letter of credit needs to be officially certified, which makes it difficult to transport goods.The customer contacts Shipping Whale International Logistics through network search. According to the customer's needs, our company arranges experienced business personnel to develop a reasonable service plan for large-scale goods transportation and reach a preliminary cooperation intention.
Business Process
After reaching a preliminary cooperation intention with the customer, our business personnel concluded that the main difficulties of this special transportation were concentrated in port gathering transportation, route survey, lifting points of slings, letter of credit settlement, etc. After in-depth communication with customers, our business experts carried out a field study on customer needs and cooperated with Shanghai Branch to deal with customer related issues. Various arrangements are made according to the transportation process, and the logistics service plan of the whole process is customized for customers.
The main transport items required by the customer are horizontal directional drilling rigs, about 3 tons each, and several accessories. At the same time, the production end time of this batch of goods is not uniform, and they need to be delivered in batches. The production delivery date and shipping date are tight. In view of the characteristics of the above goods, our company has chosen the loading and unloading mode of direct loading by vehicle and ship for customers. It can save manpower and material resources in the loading and unloading process, and at the same time, it is conducive to mastering the time interval of vehicle ship combination. The customer prepares the goods one day in advance and leaves the warehouse. Our company arranges a special low pressure plate truck to transport the goods to the wharf and ship them immediately after the ship docks. The strategy of "small items first, large items later, and large items closing forecast" shall be adopted to ensure the safe handling of goods.
After the goods are gathered at the port, our ground service personnel will immediately enter the site to arrange lifting points for lifting appliances, so as to ensure the smooth shipment of goods. At the same time, we took photos of the whole picture of the goods to reduce the difficulties of customers in settling claims for cargo damage insurance in the later period.
In addition, this time, the customer belongs to the seller. In order to ensure that the trade link is foolproof and avoid a credit crisis, the buyer and the seller settle by letter of credit. The process and formalities of L/C review are relatively complex, requiring the full cooperation of CCPIT, shipping companies, insurance companies and freight forwarders. With our rich practical experience, our company quickly assisted customers to prepare relevant materials and successfully passed the audit, saving customers a lot of time.
Finally, the goods were successfully shipped out of the port, and after the goods arrived at the destination port, our overseas service personnel assisted the customer in docking with the Dubai consignee. It ensures the smooth arrival of customers' goods at the destination.
Experience Summary
1. Carefully analyze the characteristics and technical parameters of the transported equipment, master the transportation requirements of the equipment, and ensure the safety and reliability of the transportation equipment.
2. Proper transportation route shall be selected to create a good transportation environment for large pieces.
3. Select and use advanced vehicles, tools and instruments, leave enough safety margin, and enhance the resistance to various risks during the transportation of large pieces.
4. Formulate safe and reliable transportation plans and emergency plans.
5. Strengthen the obstacle removal of roads, lines, bridges and culverts, and check and reinforce relevant records to ensure that the actual transportation is completed successfully at one time.
6. Be careful when carrying out the actual large piece transportation operation. Strengthen en route inspection and strictly implement relevant industrial and national laws and regulations.